OpenAI put a stupid “Are you human?” challenge – just to log into my account
@OpenAI I still cannot login to OpenAI GPT Plus. I got a note from Shiena who suggested to clear cache and all cookies, implying that it is my fault. The problem is they changed the secondary security from pin by email or pin by text to an arbitrary tedious and difficult game to check that I am human. But I think someone at OpenAI is mining those Captchas for some game they are playing.
I cannot login, and Siena and some person Fin (I never talked to who asked “was it a good conversation?” with no context, and no resolution.) did not help. Does it cost ever person days to get help logging in? Pay for it, but we won’t let you in”? Is that how low they are getting?
A human needs to set MY account so it does NOT require some stupid childrens game for me to log in.
I am paying for GPT Plus for a long time now, and cannot get to my workspace because of some arbitrary and irritating play by some person there. They may know how to play that game, but I do not. If you went to the bank and they asked you to do an IQ type Rorschach to check if you are “human”, they will not stay in business long. Or hauled off to jail for bait and switch.
The world now depends on computers, and many corporations make most of their money that way. But when they put the operations in the hands of low level algorithms and people, and untested (in all things) systems – humans will suffer. I should always be able to log into my account and change my settings. NOT by proving I am human, but by proving I own my email and my phone.
Maybe there are better ways, but after 26 years of the Internet Foundation, every day, I have not found a better one, using our current Internet infrastructure. I have ideas for better ways, but no one has jumped in to help me sort out the difficult policies and systems. And make practical reliable flexible workable sustainable Internet policies and systems.
Richard Collins, Director, The Internet Foundation
